Privacy Policy
Neogora LLC
A Wyoming Limited Liability Company
Effective Date: December 12, 2025
Last Updated: December 12, 2025
Introduction & Scope
This Privacy Policy (“Policy”) describes how Neogora LLC (“Neogora,” “Company,” “we,” “us,” or “our”) collects, uses, processes, stores, shares, transfers, and protects personal data in connection with your access to and use of https://www.neogora.ai, including all related platforms, applications, systems, subscriptions, programs, and services (collectively, the “Service”).
This Policy applies globally and should be read together with our Terms & Conditions, Refund & Cancellation Policy, and Legal Disclaimers, all of which are incorporated by reference.
By accessing or using the Service, you acknowledge that you have read and understood this Policy.
Categories of Personal Data We Collect
Depending on how you interact with the Service, Neogora LLC may collect the following categories of personal data, to the extent permitted by law:
Identifiers
- Full name
- Email address
- Phone number
- Mailing address
- IP address
- Account identifiers
- Device identifiers
Account & Profile Information
- Username and login credentials (hashed/encrypted where applicable)
- Account settings and preferences
- Subscription status and plan details
Financial & Transaction Data
- Payment method tokens (not full card numbers)
- Billing status and history
- Subscription transactions
- Chargeback and dispute records
Usage & Technical Data
- Log files
- Browser type and version
- Device type and operating system
- Access times and activity logs
- Pages viewed and interactions
Compliance, Verification & Risk Data
- Identity verification information
- Fraud detection signals
- AML, sanctions, and compliance screening results
- Internal risk assessments
Affiliate & Referral Data
- Referral identifiers
- Commission tracking data
- Incentive eligibility and fulfillment status
Lawful Bases for Processing (GDPR)
Where the General Data Protection Regulation (“GDPR”) applies, Neogora LLC processes personal data under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent (where required)
Legitimate interests include platform security, fraud prevention, compliance, analytics, and service improvement.
How We Use Personal Data
Neogora LLC uses personal data for the following purposes:
- Providing, maintaining, and operating the Service
- Creating and managing Accounts
- Processing payments and subscriptions
- Preventing fraud, abuse, and unauthorized activity
- Conducting AML, sanctions, and compliance reviews
- Enforcing Terms & Conditions and related policies
- Managing incentives, referrals, and affiliate programs
- Communicating operational, legal, and support messages
- Improving platform performance and user experience
- Complying with legal, regulatory, and contractual obligations
Payments, Fraud Prevention & AML Compliance
Personal data may be processed and retained for purposes of:
- Payment authorization and settlement
- Chargeback management and dispute resolution
- Fraud detection and prevention
- Identity verification and due diligence
- Compliance with anti-money laundering, counter-terrorism financing, sanctions, and similar laws
Neogora LLC may share relevant data with:
- Payment processors
- Fraud and risk-management vendors
- Compliance service providers
- Government or regulatory authorities where required by law
Monitoring, Auditing & Enforcement
Consistent with our Terms & Conditions, Neogora LLC may monitor, review, analyze, and audit Account activity, communications, transactions, and usage data for purposes including:
- Security and platform integrity
- Compliance with law and policy
- Fraud, abuse, and risk management
- Enforcement of contractual rights
Such monitoring may involve automated systems and manual review.
Cookies & Tracking Technologies
Neogora LLC uses cookies and similar technologies for:
- Authentication and session management
- Security and fraud prevention
- Analytics and performance monitoring
- Affiliate and referral tracking
Where required by law, consent mechanisms are provided. You may manage cookies through browser settings, though some features may not function properly.
Sharing & Disclosure of Personal Data
Neogora LLC may share personal data with:
- Service providers and vendors acting on our behalf
- Payment, analytics, hosting, and compliance partners
- Third-Party Providers integrated into the Service
- Affiliates and referral partners (where applicable)
- Legal or regulatory authorities when required
We do not sell personal data as defined under CCPA/CPRA.
International Data Transfers
Neogora LLC is based in the United States and serves users globally. Your personal data may be transferred to, stored, and processed in the United States or other jurisdictions.
Where required, international transfers are conducted using lawful safeguards, including:
- Standard Contractual Clauses (SCCs)
- Equivalent legal mechanisms
Data Retention
Neogora LLC retains personal data only for as long as necessary to:
- Provide the Service
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
- Enforce agreements
Retention periods may extend beyond Account deletion where legally required.
Data Security
Neogora LLC implements reasonable administrative, technical, and organizational measures designed to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
User Rights (GDPR & CCPA/CPRA)
Subject to applicable law and legal limitations, you may have the right to:
- Request access to personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Restrict or object to processing
- Request data portability
- Opt out of certain communications
Requests may be denied or limited where permitted by law (e.g., compliance, fraud prevention, legal obligations).
Requests can be submitted to: [email protected]
Children's Privacy
The Service is not intended for individuals under the age of 18. Neogora LLC does not knowingly collect personal data from minors.
Third-Party Websites & Services
The Service may contain links to or integrations with third-party websites or services. Neogora LLC is not responsible for the privacy practices, content, or security of third parties.
No Sale of Personal Data
Neogora LLC does not sell personal data for monetary consideration as defined under the CCPA/CPRA.
Changes to This Policy
Neogora LLC may update this Privacy Policy at any time. Updates will be posted on the website with a revised effective date. Continued use of the Service constitutes acceptance of the updated Policy.
Contact Information
Neogora LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801, USA